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EmuGroup News

At EmuGroup things move fast and we’re constantly developing new and better features across the products we own and manage. Ranging from minor to major changes, we try and keep all interested parties in the loop by publishing relevant news within this section. If you’d like to find out more on a certain bit of news, feel free to get in contact for further info.

EmuGroup Company News


EmuGroup launches Mongoose Casino

It's been a long time coming, however we've now finally launched an all new sister brand to our popular Aussie themed online casino brand EmuCasino. With a clean and exciting flavour that differs from EmuCasino, Mongoose Casino is a welcome addition to the portfolio.

Following a more traditional casino look and feel, as oppose to EmuCasinos more contemporary brand, we've developed Mongoose Casino to appeal to customers who prefer cashback types of promotions and a more Vegas style to their gaming time.


InstaDebit and Mobile site refinement

So following on from our previous news announcement, we've now launched InstaDebit for our Canadian customers that should prove a popular method. On top of a new payment method, we've also made several update on our mobile site.

With plenty of added functionality including games filtering and ordering as well as making the site more efficient and lighter, these changes will enhance our customers experience with EmuCasino making the site easier and more enjoyable to use.


Canadian EmuCasino and Instadebit

Tieing into offering EcoPayz, we have launched an additional CA "language" or Canadian EmuCasino version of the site to complement our already existing languages of AU, SE, EN. We will also be launching InstaDebit as part of this which is a popular payment method within Canada.

Within this new language will be localized promotional and messaging content that will help conversion and be suitable and unique to Canadian players.


EcoPayz payment method launched

June's first additional payment method is EcoPayz, a well-established eWallet solution that allows customers to deposit and withdrawal outside of traditional card methods, however also gives them the opportunity to have an associated Credit Card for their eWallet.

This method is particularly popular in certain territories including Canada, Japan and various European jurisdictions.


Senior management Macua G2E

Our senior management team will be attending the G2E Conference in Macua, held at the Venitian, meeting with our key partners and some potential new partners.

If you believe you could work with us or offer us anything suitable and relevant to us or would simply like to come and say hello to some of the senior management team in person, we'd love to hear from you.


UKGC licensing application process

As part of our aim to expand our market positioning EmuGroup, by way of the new company has applied to the UKGC for an online remote gambling license. This is exciting news and has some big implications and massive potential for growth.

The process itself is extremely thorough and usually takes 3 months plus, we hope to see this reach completion around July and will be looking to launch a country specific language version of the site as part of this that will be localised to improve conversion substantially.


Rock Interactive acquisition of EmuGroup

Following on from our news dating back from October 2016, we can confirm that EmuGroup Ltd has been acquired by way of a merger, by Rock Interactive Ltd. a Maltese gaming company. This will not effect any current agreements in place with third parties due to the acquisition, but all agreements will be migrated to Rock Interactive Ltd over time.

As part of this acquisition EmuGroup as a limited company will cease to operate, however will exist as one of the brands managed by Rock Interactive Ltd as like EmuCasino and EmuPartners. These changes will not effect neither end customers nor B2B customers.


New Currencies now added

As part of widening the appeal and offering a localized solution to audiences all over the world, we've now added 4 new, additional currencies to the site, specifically Swedish Krona, Norwegian Krona, Japanese Yen and Chinese Yuan.

As part of this, we will also be increasing the payment methods that work well within the territories that use these currencies. Stay tuned for lots of future options coming soon.


Live Casino now available

Yet another great product feature has been launched at EmuCasino, with all new Live Dealer games available on both your desktop and mobile platforms. Live Casino Games have always been the closest thing to an actual physical casino, that players can now enjoy online.

Powered by highly respected Evolution Gaming, EmuCasino offers 6 different table games, including Live Dealer Blackjack, Roulette, Baccarat, Three Card Poker, Casino Hold’em and Caribbean Stud Poker.


GameArt and Isoftbet Launched

We've now launched over 185 new games onto EmuCasino with the launch of both GameArt, IsoftBet and Xposiv slots. With 103 new desktop games and 82 new mobile games to choose from, we're sure these will be a great addition to our portfolio.

With great graphics and game play, we'’re confident these games will be a real hit with both our existing customers and new ones too.


Multi Language Launched

As part of the wider overall objectives of the EmuCasino brand, we have now completed the large and extensive project of upgrading the site to support Multi Language. As part of this, we have now launched EmuCasino in Swedish.

Catering towards the Swedish market, the site is completely localized to appeal towards its target audience, following quality unique translations to every component of the site. With the great Emu brand available in other languages, the future markets have massive potential.


Instant Banking now available

With the changes that happened with POLI, EmuGroup was keen to find a replacement and has now done that with Instant Banking now made available to customers, allowing them to deposit funds using their online banking accounts.

This is currently only offered to customers in certain, set countries however will be expanded to include more European countries in due course allowing more customers to be able to both deposit and make fast instant bank withdrawals.


GameArt, iSoftbet Launching Soon

Adding yet more games for our players to choose from EmuCasino are soon to be launching a whole new batch of great games from well known and popular games providers, GameArt, iSoftbet and Xplosiv Slots.

With 103 new desktop games and 82 new mobile games to choose from, including Branded headline games, with Hollywood movie themes such as Rambo, Basic Instinct and many more, we're sure these will be a great addition to our games portfolio.


Flexepin now supported as payment method

We have now launched Flexepin as a payment method for our customers, allowing players the option to choose another alternative voucher system method to make deposits that is both convenient and hassle free with max deposit/voucher amounts up to $500.

Flexepin is a fast, secure and private method of funding your account by using a prepaid voucher. Vouchers can be purchased at over thousands of sales outlets across the globe in a shop near you. Find out more on: Flexepin here


EmuGroup announce sale of EC and EP brand

Following on from the interest showed earlier in the year, EmuGroup has come to an agreement with a highly experienced and very established operator to sell the rights to the EmuCasino brand and associated affiliate program, EmuPartners.

One of the most important things for EmuGroup is maintaining the high standard of services offered to both its end customers and any business partners it does business with. The reality will be there will be little to no changes at all felt by these respective 3rd parties and there will be no interruption of service or agreements.

The deal involves a gradual migration of components from one party to the other and will be done in a careful and considered way. Further details will be released in due course.


New language - Swedish coming soon

With the constant innovation and progression of EmuGroups sites, we are currently in the process of adding new languages to the site to include Scandinavian and Asian versions. As part of this, one of the first languages we are looking to launch is Swedish.

Our sites are already popular within Sweden, so naturally the next logical step is to make them available within the local language as well as offer the appropriate required support and local payment methods.


BetSoft games finally back at EmuCasino

It’s been a little while in the making, however we’ve now reintroduced our popular BetSoft games back onto the EmuCasino. These popular games, known for their 3D slot cinematic style have always been a hit with players and are now are back and bigger than ever.

With 80 Desktop games, re-released from the previous old version of the site plus a few all new games, we’re sure that customer will get right back into these games. We also have the new and improved Betsoft mobile games coming in the next couple of weeks with 39 games to choose from and 13 all new mobile games.


EmuGroup in discussions regarding potential merger

As part of the success of the EmuGroup and it’s brands, there has been considerable interest from 3rd parties in regards to an acquisition or potential merger in the future to strengthen and widen the business markets and operational capacity of the company even further.

With any big business changes, our utmost priority is to ensure that our end customers will get the best deal with no interruption to current services and standards. The ultimate objective will be to increase what can be offered to the end customers.


MGA Malta Licensing coming soon

As part of our forward progression to offer the best possible services to our customers, we will be attaining and additional Licensing through the MGA of Malta, I highly respected Licensing jurisdiction that will also allow us to do further business in Europe.

As part of this new licensing, there will be some changes that take place within the corporate structure that reflect this, however from an end customer perspective nothing should change as all standards currently in place, are already to the required levels of the MGA.


GameArt deal soon to be made

Following the release of Net Entertainment games on EmuCasino, we plan to give our players something new and exciting to look forward to. EmuCasino is very close to signing a deal with GameArt, an independent online casino game developer that specializes in online pokie games.

While we have not pinpointed the exact date of the launch, we’re only a few steps away before our players can enjoy GameArt slot games on EmuCasino desktop as well as EmuCasino mobile.


NetEnt desktop launched at EmuCasino

The wait is finally over for our players on EmuCasino, as we introduce over 100 Net Entertainment desktop pokie games. Following this shortly will be the launch of NetEnt games on EmuCasino mobile.

With this addition, NetEnt joins along with other providers such as Microgaming, Multislot, 1X2Gaming, Oryx Gaming, Playson, Leander Games and Rabcat, whose games are already available to players in a no download instant play mode at EmuCasino.


Great new things in store following ICE

Following on from a highly productive conference in London at ICE, our Senior management team had some great meetings and some big agreements were reached that will allow some great new functions and features on our products.

Relevant to end customers these included new game provider agreements, new payment methods to be offered and whole host of other things that will help the business go from strength to strength.


Senior Management attending ICE

Our senior management team will again be attending the ICE gaming Conference in London, held at the Excel London convention centre, meeting with our key partners and some potential partners.

If you believe you could work with us or offer us anything suitable and relevant to us or would simply like to come and say hello to some of the senior management team in person, we'd love to hear from you.

Get in touch and we'll try and arrange a suitable meeting place and time, the schedule is likely to be very busy, so try and book early to guarantee a spot.


Playson and Oryx games Live

We have now launched 35 new pokie games on our EmuCasino desktop site, with 18 Playson games and 19 Oryx games now available for players to enjoy. With exciting and hugely popular titles on to be played, we've now pushed the majority of the desktop games they offer, to the site. Check out the full games list here.

We'll be looking to push the mobile versions of the games live shortly, hopefully within the next few weeks, so watch this space as to when these go live.


CRM strategy overhaul

As part of our constant strive towards making things as efficient and effective as possible, we will be looking to completely overhaul our current CRM strategy with a view to gradually rolling out an advanced program that both provides the best experience to end customers and maximises ROI.

Working with specialist consultants within the industry the initial research and planning stage is likely to take 2 to 3 months, with once the plan agreed and in place the 2nd stage likely to take around 6 months to fully integrate.


Playson and Oryx games soon

Next month we’ll be launching both Playson and Oryx onto our main product, EmuCasino. With 42 new desktop games and 17 new mobile games, our customers will be able to play on these popular games on all manner of devices.

Both Playson and Oryx offer quality games that are highly regarded within the industry and have a reputation for great graphics and fun game play.


Paysafe card now available

Incase you haven’t heard, the payment method UKash has now been bought out by Paysafecard, with the re-launch of the new site, we removed Paysafecard as an option, however this is now back and available again for our customers.

With the convenience and security of a voucher system that customers can buy at their local shops, now there are even more ways for players to join in the fun at EmuCasino.


Operational recruiting

As part of the demand of the new site, our core operational partners based in the Far East are currently actively recruiting for 2 new roles to join in their respective marketing and development teams within their company.

With great potential for career progression and the opportunity to join a fast moving forward thinking company, even our company partners only take the best of the best to improve our products.


Mobile 1x2Games live

Having successful launched the new mobile site with a whole host of great new features, we’ve now added the popular 1X2gaming to our mobile portfolio, now offering over 125 mobile games to play on a range of mobile devices.

With a wide selection of different types of table games available from 1X2gaming and also their renowned virtual sports, the EmuCasino Mobile site is fast becoming a top mobile casino site in its own right.


EmuCasino fully stable

With the launch of the all new site, there were a couple of minor issues that we quickly ironed out within the first few days and after lots of post launch testing, our development team have now performed all post live testing.

Although they have given it the green light, we will be looking to ways to further increase its efficiency and performance and optimize it even further to offer an even better end experience to our customers.


EmuCasino 2.0 launched

Following on from the announcement of our soon to be arriving, all new EmuCasino website, after a long development road map, which has integrated some great all new features.

We can now confirm that the all new EmuCasino is now live!

With the launch taking place over the weekend, which is traditionally the sites quietest time, overall most things went smoothly and to plan. All primary features were released, however our development team will be working this week to release some additional features and stabilise the new platform further.


EmuCasino re-launch date

Following on from the announcement of a soon to be arriving all new EmuCasino site, we can confirm that the date for switch over from the current site, will be on the 17th of June. For a sneak peek at some of the things that will be coming, check out our EmuCasino Relaunch page.

With the re-launch, we expect minimum downtime on the day, however there will be some and although everything should be as seamless as possible, no doubt there is likely to be some initial ironing out of very minor bugs within the first few days.


Brand new EmuCasino re-launch

EmuGroup is proud to announce that after 3 years of operation, in celebration of its 3rd year anniversary, next month - June 2015, we'll be re-launching an all new EmuCasino. With a whole host of exclusive new features, the site overhaul will be a huge step forward in terms of what we offer to our players.

As part of this all new re-launch, we’ll be also launching an all new affiliate program, under the EmuPartner casino affiliate program name. This will again be a vast improvement over the current platform and allow for future further brands.


All new game providers coming soon

Within the next couple of months, alongside with some other pretty major changes we'll be releasing some all new blockbuster games to complement our already impressive games catalogue, on our main casino product - EmuCasino.com

Stay tuned for more details to come, however rest assured that these new game providers make some of the very best games in the industry and have a reputation for excellence and provide players a top level games experience.


Management attending iGaming Asia Congress

This year, members of our senior management team will be attending the 2015 Gaming Asia Congress in Macau at the Grand Hyatt, meeting with key partners and potential new partners exploring further options within the Asian market place.

If you believe you could work with us or offer us anything that would be suitable and relevant to what we do, we'd love to hear from you. Get in touch using our contact form and we'll try and arrange a suitable meeting place and time.


EmuCasino launches 40 new games

As part of the onwards and upwards of our main product, we’ve now released a total of 40 new games on EmuCasino from 3 different game providers, including Microgaming, Betsoft and NYX. With 29 new desktop flash games and 12 HTML mobile specific games.

With blockbuster titles including the Judge Dredd pokie game and the all new Games of Thrones 15 line pokie and Games of Thrones 243 ways pokie, we're sure these new additions will complement our games portfolio immensely, for both our desktop and mobile players.


EmuGroup Exploring UK License

With the recent changes with UK licensing laws introduced in Q3 last year, we choose to temporarily remove UK customers from our client base. With the growth within the company, we’re now looking into options around obtaining the required UK License.

As part of the UK Licensing investment, we would be looking to also offer a localised brand offering of our site that would allow for better conversion and a more streamlined user experience.


Web Developer recruitment

As part of our overall company growth and expansion we’re actively recruiting for a new senior web-developer role to join our far eastern operations, with a view to becoming a team leader within the web development team.

With a strong technical skill set and a minimum experience of 8 years, the successful candidate will be a key part of the team involved with the ongoing development of the products EmuGroup offers its customers. This role has massive career potential and will be a rewarding and exciting opportunity to the right candidate.


Overall average 15% monthly growth

With a main focus on our EmuCasino product, most of teams energy is not being spent on marketing however despite this, we’re still seeing healthy month on month growth with an average increase of overall revenues of 15% month on month.

Once the EmuCasino product has been fully refined and is where we want it to be, we will then be able to focus fully on marketing it and should see subsequent further increases in our average monthly revenue growth rates.


9 new games released on EmuCasino

In the month of October we’ve launched 8 new games for our desktop site and 1 new mobile game for our mobile site. With both games from Microgaming and NextGen, we have added some great new games including Foxin Wins Again.

This takes the amount of games available to play on the EmuCasino website to 568 desktop games and 100 mobile HTML5 games. With this amount of games to choose from, we’re sure that our players will be spoilt for choice.


No longer accepting players from UK

Unfortunately as of the 20th of September, we will no longer be able to accept players from the United Kingdom on our main product EmuCasino.com. This is due to changes within compliance and licensing requirements within the UK.

All existing players registered from the UK will no longer be able to play any of our games. They will however be able to still log into their accounts, view their history etc. and withdraw any funds. We will be looking to accept UK players in the future, however for now, are unable to do so.


Expansion of Far East operations

As part of our ever progressing operation advancements, we're now expanding our operations within the Far East to offer a better frame work to maximize the cost effectiveness of our operation, which will allow us to pass this ultimately onto our players through our products.

On top of this, having a major part of our operation geographically closer to our target markets we’ll be able to have more of an on the ground presence, that when considering Asian themed brands, will allow us to find the appropriate language skill sets and market experience.


17 new games added onto EmuCasino

This month has been a bit of a bumper new game release month at EmuCasino, with a total of 17 new games added in total in this month alone. Most of these games have been additions to our mobile site, with 13 new HMTL5 games.

With games from 3 different game provider, from Microgaming, Betsoft and 1X2Gaming we’re sure that these games will be a welcome addition with highly sought after games including one of Betsoft’s latest hot releases Good Girl, Bad Girl.


Virtual sports coming soon

With the addition of some great slot games from 1X2Gaming, we're looking to further complement our overall offering by also adding some of their great virtual sports games including virtual rugby, soccer and more, in the not so distant future.

Virtual Sports are perhaps an unorthodox offering for a casino, however they prove popular with sportsbook gamblers and can be a great form of alternative entertainment outside of the usual slots or table games on offer.


Plans to launch exciting new brand

Following the success of our first product, EmuCasino - our Australian themed online casino, we are now looking to launch sometime in the not so distant future, another brand which follows the same unique and fun approach to our current casino.

With careful consideration, the plans for this new brand mean that it will be both different and distinct, yet clearly still complement the current site, even with its decidedly Asian flavour. Stay tuned for further upcoming news!


9 Further games added to EmuCasino product

Yet again, as part of our monthly updates, we've launched another set of games on our main product EmuCasino. With a total of 9 new games, with 5 Flash and 4 HTML mobile games we're constantly expanding out range.

In this release, most of the games are by Microgaming, including the follow up to the popular series Girls with Guns - Girls with Guns Frozen Dawn. The other release is from NYX which has as expected from the top gaming provider, has a great fun feel to it, in Dragon Drop.


14 New games added onto EmuCasino

We're proud to announce that we’ve again expanded our game catalogue range of EmuCasino, with 14 new games. Of these 14 new games, we have also released 6 new HTML5 games that can be played on Mobile devices.

With 7 new games from Microgaming, 5 from Betsoft and 2 from NYX gaming, we’re sure that some of these games including the hit latest release Betsoft game Good Girl, Bad Girl will prove immensely popular with our player base.


Aristocrat games added to EmuCasino

We've now extended our game provider list to include Aristocrat games to the list. With a highly popular land based selection of games available, Aristocrat is a relative new comer to the online side of the industry however has proved immensely popular so far.

Aristocrat games can be found at almost every pokie room in every bar and pub in Australia and is one of the biggest producer of land based games in both Australian and Asia. With just 8 flash games initially launched, this will be expanding in due course as the games become available.


EmuGroup recruiting for another Developer

As part of the growth and expansion of EmuGroup, we’re looking to recruit a new senior web developer to join our innovative web-development team within a senior capacity. Working within a fast paced and exiting environment, this role represents an exciting opportunity with great future career potential.

Specific required skill sets can be found within our vacancy section, however we are looking for someone with at least 5 years’ experience with a good working knowledge of: Ajax, Javascript, PHP, HTML, CSS and ideally some Linux admin experience.


Senior Management attending ICE 2014

This year, members of our senior management team will be attending the Ice totally gaming Conference in London at the Excel London convention centre, meeting with key partners and potential partners.

If you believe you could work with us or offer us anything that would be suitable and relevant to us in or would simply like to meet some of the senior management team in person, we'd love to hear from you.

Get in touch and we'll try and arrange a suitable meeting place and time.


Sportsbook in the pipeline

With a highly successful casino product, the next natural progression within our current main marketplace, is to expand our Emu brand product line to offer related products that complement the casino.

As such, we plan to launch a new sports book product sometime in the latter part of next year 2014. This will be subject to various criteria being met within the business and utilizing the best software and product lines available. In keeping with the Emu brands, this will most likely be called EmuBet – stay tuned for further updates on this in the future.


Corporate banking and PSPs on the horizon

As part of our future vision at EmuGroup, we’re actively exploring further options with who we conduct our corporate banking with, with an eye to improving tax efficiency and pushing down our operational costs associated with multi currencies.

We’re currently looking into also adding a couple more PSP’s to our list of different payment methods that we can offer customers. With both Bpay and Click and Buy being of particular interest to us. Stay tuned for further future updates.


New Deposit page

On our main product EmuCasino.com we've revised the existing deposit page to streamline it to cater for a simpler way for customers to make a deposit. There is now the option for customers to be able to select on predefined amounts.

On top of this, the section is now contained within a light box which allows customers to essentially keep on the page they were on and once done simply return to exactly what they were doing with a minimum of hassle. Although only minor changes, this is all part of optimizing the user experience and improving the product.


EmuCasino launches US Dollars

We have now expanded our casino site – EmuCasino.com to now accept players who wish to play in US dollars. New players will now be able to choose this as there preferred currency on registration alongside the four other currencies we support.

Please note that this DOES NOT however mean that we now accept players based in the United States. US Dollars is more of an international currency over Australian dollars and is popular with players in countries where we don’t support the local currency.


New Sheriff Games launched

We’ve now launched Sheriff Games onto EmuCasino with around 50 new games going live starting from today. Sheriff gaming are renowned for some of the best 3D games available on the market with a host of great features and stunning graphics.

With now over 550 games for players to choose from, we’re sure that there’s a game out there for every player. With the search functionality that is now offered across the whole site we’ve noticed a trend of greater play time across all games, we trust that the sheriff games will be no different.


New game play page & search nav.

On our premium site, EmuCasino.com we have now updated our games so that they now all have specific URL’s that the game plays within rather than the previous light box popup. This will give further reliability across different browsers making players user experiences more consistent.

On top of this, we’ve also launched a site wide game search functionality which allows players to quickly see all new games, what games are currently hot and popular and once logged in, allows them to tag their favourite games so they’ll be able to go straight to their favourite game as soon as they login. We’ll be expanding this in future to offer cross selling to other games that customers may like to try based on a tagging system.


Games navigation options added

With a greatly expanded range of games on offer - around 500 it can be hard for a customer to find the game or even the type of game a customer is looking for. As such, we've expanded the filtering options and categories of games available on EmuCasino.

Customers are now able to use the search and filter system from the homepage or top category games pages to access the type of game they’re looking for including type of pokie game (Classic, Video, 3D) game theme, number of lines, extra bonus features and much more. On top of this extra functionality, new games pages will be specifically created to list top level game types that are all time favourite within their set category.


Free spins promos now available

With the introduction in the previous month of a greatly expanded games portfolio to include the majority of the Betsoft Gaming games, we’re now able to offer a great new promotional feature to our customers - Free spins.

Free spins allows us, as the name suggests to offer a set number of free spins on certain games to both our existing players as well as new players. This is both a great acquisition and retention tool and actively encourages players to try new games and is a more interactive and cost effective method over free cash bonuses. Go here for further info on: how EmuCasino free bonuses work.


New Betsoft games launched

This month, we’ve finally soft launched a new portfolio of over 100 new games from renowned software producer Betsoft Gaming. Betsoft are renowned for their fun, high quality 3D and cinematic games with truly breath taking graphics and themes.

By the time all games are released onto the site, we should have more than 130 different unique Betsoft games including over 15 new mobile and tablet specific variations of the games. Go here for more information on Betsoft gaming casinos.


Paysafe payment option & Cashback launched

We've now added Paysafe as one of our payment methods available at our online casino - EmuCasino. Paysafecard is a prepaid card that lets you pay safely online. Payments are made without entering any personal information or bank or credit card details, ideal for people who have not paid for anything online.

On top of this we’ve launched our Cashback loyalty program that means that all customers who play at EmuCasino get in between 15% to 25% Cashback on what the house makes on their gameplay. Find out more about the EmuCasino Cashback plan here.


EmuCasino drops CC Surcharges

In the constant quest to improve the user journey and experience of EmuCasino players, EmuCasino has now dropped its previous credit and debit card surcharges. Meaning any fund transfers with them are now completely free.

On top of this, we’ve now also added a few further payment service providers to the list, the site now accepts: Credit and debit cards, Skrill, Neteller, POLi, Euteller, InstantBank and UKash.


Senior Management attending LAC

This year, members of the senior management team will be attending the London Affiliate Conference pushing the EmuCasino brand. If you get Australian traffic or in fact believe you could work with us in any other way to drive shared revenue, we'd love to hear from you.

Get in touch and we'll try and arrange a suitable meeting.


EmuCasino launches new currencies

Whilst originally launched just in Australian Dollars, due to the universal appeal of the Emu brand and the large amount of European and Canadian customers, we have now added 3 new currencies to our online casino.

Customers can now play in British £ Sterling, Canadian $ Dollars and Euro's.


Beta Mobile EmuCasino launched

EmuCasino has released a beta version of their mobile site specifically designed for smaller mobile browsers and IOS platforms that do not support Flash games.

With a limited range of games on offer in HTML5, customers can now play on the go with their Iphone or Ipad mobile devices.


Phone support now offered for customers

EmuCasino has now launched phone support for their customers, although initially on a limited availability basis, the site can now accept phone call enquires relating to player accounts.

With 3 local numbers provided for Australia, New Zealand and the UK, customers who phone through are given options to direct them to the right information. Phone availability will vary, however customers may leave a message and will be called back as soon as possible.


Facebook Aussie City Giveaway competition

With 5 great prizes on offer, EmuCasino are giving its players the chance to win 5 different red balloon days to be won across Australia. All facebook users have to to is vote for which prize they think should win each week.

Options include a Sydney harbour cruise, Melbourne helicopter tour, Adelaide Hydro spa, Perth Lunch cruise or Brisbane gliding flight - winners are picked at random and just need to be active players who "Like" and vote on the EmuCasino Facebook page.


EmuCasino affiliate sponsor GPWA

Following the successful soft launch of EmuCasino the marketing team have decided to push the product out there by becoming Silver programme sponsors on the affiliate GPWA the Gambling Portals webmaster Association.

GPWA is a major organization within the affiliate market place catering specifically towards the websites and webmasters who promote online gaming operators. We are promoting the EmuCasino affiliate program within this network.


Livechat launched on EmuCasino

We’ve now added live chat as a way for customers to get in contact with us, this can be accessed directly from our support page. Live chat allows customers to instantly message customer support in a live 1 to 1 scenario which gives them real time feedback in resolving their queries from the website.

Our live chat times, will vary based on staff availability however will normally be normal working hours from 9 till 6 Monday to Sunday. For more info check out the EmuCasino Live Chat on our support page.


Full UAT completed on EmuCasino product

Following on from the soft launch of EmuCasino, all testing on the site has now been completed with a usability average score of around 92% meaning that the site renders and is available for most browsers out there.

With any product we offer, we believe that no product will ever be fully complete and it will always be in a state of development - to offer better features where ever possible, however EmuCasino is now fully tested and deemed reliable for hard launch.


EmuGroup soft launch EmuCasino

After many months of intense planning and development, the big day has finally arrived and we’ve now soft launched our Australian themed online casino - EmuCasino.

With its fun and clean, instant play design, we believe it can fill a niche in this competitive market place. Whilst initially only offering play in AU dollars, with a solid gaming provider in Microgaming the site has a natural advantage with some great games on offer.


Beta EmuCasino Close to completion

Its been almost 4 months in the making, but our first site casino product site is near completion and is currently just undergoing the finished touches to tidy it up and make it production ready and open and available to the public.

With a plan to soft launch it initially, we intend to carefully refine and fix anything in the live environment that follows post launch. Once all sorted out, we’ll be then hard launching it within the next 3 months.


New product brand and designs finalized

Following on from extensive market research and a good understanding of the overall market place, we have now decided on both the brand and target audience.

Through a progressive design consultation process, the design and overall look and feel of the brand has been decided and given the green light. Our team of developers are now working on building these into a functioning product.


EmuGroup company incorporated

EmuGroup founded through a partnership of highly experienced online professionals with a combined experience of over 22 years within the online industry.